Lenovo On-Site Repair + KYD - extended service Product Details
4hr onsite response time in 24x7 service window: Customers can greatly benefit from fast response to their business critical issues with an exceptional service coverage window of 24-hour, seven day per week support. Once the customer's incident is registered with the Lenovo call center, an agent will troubleshoot the customer problem remotely. If it is determined that an onsite visit in needed to resolve the problem, a technician is dispatched to arrive at the customer's location within 4 hours. The response time (4 hours) is measured during the round-the-clock service window (24x7). So for example, if a call is placed at 3:00 a.m. on Saturday morning, a technician will be onsite at the customer location by 7:00 a.m., the same day, Saturday morning.
Service Included: Parts and labor
Full Contract Period: 5 years
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Service & Support: Extended service agreement - parts and labor - 5 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ Defective HDD/SSD retention - 5 years
Designed For: LenovoStorage N3310 70FX, 70FY
Manufactured by: Lenovo
Warranty provided by: Lenovo
Mfg Part No: 5PS0H53130
( Length:16, Width:12, Depth:10)
Shipping Weight: 0.0100 pound(s)
Dimensional Weight: 9pounds
What is Dimensional weight?
Click here for full warranty and support information
- Lenovo logos are registered trademarks of Lenovo. All others trademarks and copyrights mentioned herein are the property of their respective owners.