Lenovo On-Site Repair + KYD - extended service

Lenovo On-Site Repair + KYD - Extended service agreement - parts and labor - 4 years - on-site - 24x7 - response time: 4 h - for LenovoStorage N4610 70G0, 70G1

Item#:  LQW-300804296  | Model#: 5PS0H53100

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Lenovo On-Site Repair + KYD - extended service Product Details

Under the terms of the Lenovo Limited Warranty, when Lenovo replaces a defective part, that part becomes the property of Lenovo. If a drive fails and it is still under warranty, KYD enables you to maintain custody of your data, eliminating the need to track failed hard drives in transit and eliminating associated paperwork. KYD covers multiple drives and failures, so data within individual PCs and Servers remains protected.

4hr onsite response time in 24x7 service window: Customers can greatly benefit from fast response to their business critical issues with an exceptional service coverage window of 24-hour, seven day per week support. Once the customer's incident is registered with the Lenovo call center, an agent will troubleshoot the customer problem remotely. If it is determined that an onsite visit in needed to resolve the problem, a technician is dispatched to arrive at the customer's location within 4 hours. The response time (4 hours) is measured during the round-the-clock service window (24x7). So for example, if a call is placed at 3:00 a.m. on Saturday morning, a technician will be onsite at the customer location by 7:00 a.m., the same day, Saturday morning.

Specifications

General
   Service Included:  Parts and labor
   Location:  On-site
   Full Contract Period:  4 years
   Response Time:  4 hours
   Service Availability:  24 hours a day / 7 days a week

Details
   Service & Support:  Extended service agreement - parts and labor - 4 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ Defective HDD/SSD retention - 4 years

Compatibility Information
   Designed For:  LenovoStorage N4610 70G0, 70G1
 
  • Manufactured by: Lenovo
    Warranty provided by: Lenovo
    UPC No:
    Mfg Part No: 5PS0H53100
  • Box Size: ( Length:16, Width:12, Depth:10)
    Shipping Weight: 0.0100 pound(s)
    Dimensional Weight: 9pounds

    What is Dimensional weight?

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