Price: $62499
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TSS 1YR ONSITE 9X5X4 HOUR RESPONSE 462

Item#:  LQW-300730764  | Model#: 5WS0G38462
Price:
$624.99
Shipping:
Usually Ships within 48 Hours (Details)

Product Details

Lenovo's Priority Technical Support takes care of your priority. Priority call routing to advanced-level technicians, electronic incident tracking, rapid response and rapid resolution. Bypass basic troubleshooting and experience shorter hold times, reduced repair times and higher first time fix rates, freeing up your resources to focus on mission-critical business activities. Priority Technical Support features priority call routing, local language tech-to-tech support, escalation management and electronic call tracking and third party software support. The customer must have a service contract with the software vendor. If the customer does not have a software agreement, Lenovo will provide a courtesy transfer to the appropriate toll-free support line. Service is limited to software vendor service hours.

All Lenovo warranties include phone access to customer support and full coverage on labor, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labor repair coverage where labor is provided onsite at your place of business. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit.

Specifications

General
   Service Included:  Parts and labor
   Location:  On-site
   Full Contract Period:  1 year
   Response Time:  4 hours
   Service Availability:  9 hours a day / 5 days a week
   Manufacturer Selling Program:  TopSeller Service

Details
   Service & Support:  Extended service agreement - parts and labor - 1 year - on-site - response time: 4 h - availability: 9 hours a day / Monday-Friday ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday

Compatibility Information
   Designed For:  Lenovo ThinkServer RD230 4011 ¦ Lenovo ThinkServer RD240 1046 ¦ Lenovo ThinkServer RD330 3073, 4304 ¦ Lenovo ThinkServer RD340 70AB, 70AC, 70AD ¦ Lenovo ThinkServer RD430 3057, 3064, 3070 ¦ Lenovo ThinkServer RD440 70AH, 70AJ, 70AK, 70B3 ¦ Lenovo ThinkServer RD530 2570, 2575 ¦ Lenovo ThinkServer RD540 70AT, 70AU ¦ Lenovo ThinkServer RD630 2579, 259
 
  • Manufactured by: Lenovo
    Warranty provided by: Lenovo
    UPC No:
    Mfg Part No: 5WS0G38462
  • Box Size: ( Length:0, Width:0, Depth:0)
    Shipping Weight: 0.0100 pound(s)
    Click here for full warranty and support information
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