All Lenovo warranties include phone access to customer support and full coverage on labor, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labor repair coverage where labor is provided onsite at your place of business. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, repair will be made onsite, typically the next business day. Service is available during Lenovo's normal in-country business hours.
Lenovo's priority technical support makes your priority our priority. Priority call routing to advanced-level technicians, electronic incident tracking, rapid response and rapid resolution. Bypass basic troubleshooting and experience shorter hold times, reduced repair times and higher first time fix rates, freeing up your resources to focus on mission-critical business activities. Priority technical support features priority call routing, local language tech-to-tech support, escalation management and electronic call tracking and third party software support. Priority technical support is not available in all regions. The customer must have a service contract with the software vendor. If the customer does not have a software agreement, Lenovo will provide a courtesy transfer to the appropriate toll-free support line.
Service Included: Parts and labor
Full Contract Period: 1 year
Response Time: 4 hours
Service Availability: 9 hours a day / 5 days a week
Service & Support: Extended service agreement - parts and labor - 1 year - on-site - response time: 4 h - availability: 9 hours a day / Monday-Friday ¦ Defective HDD/SSD retention - 1 year ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Designed For: Lenovo ThinkServer RD550 70CV, 70CX
Manufactured by: Lenovo
Warranty provided by: Lenovo
Mfg Part No: 5PS0G89667
( Length:0, Width:0, Depth:0)
Shipping Weight: 0.0100 pound(s)
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