1YR 24X7X4 KYD-MD PRIORITY (RD650)

Item#:  LQW-300720872  | Model#: 5PS0G90034

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Product Details

Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. The service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.

All Lenovo warranties include phone access to customer support and full coverage on labor, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labor repair coverage where labor is provided onsite at your place of business. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, repair will be made onsite, typically the next business day. Service is available during Lenovo's normal in-country business hours.

Lenovo's priority technical support makes your priority our priority. Priority call routing to advanced-level technicians, electronic incident tracking, rapid response and rapid resolution. Bypass basic troubleshooting and experience shorter hold times, reduced repair times and higher first time fix rates, freeing up your resources to focus on mission-critical business activities. Priority technical support features priority call routing, local language tech-to-tech support, escalation management and electronic call tracking and third party software support. Priority technical support is not available in all regions. The customer must have a service contract with the software vendor. If the customer does not have a software agreement, Lenovo will provide a courtesy transfer to the appropriate toll-free support line.

Specifications

General
   Service Included:  Parts and labor
   Location:  On-site
   Full Contract Period:  1 year
   Response Time:  4 hours
   Service Availability:  24 hours a day / 7 days a week

Details
   Service & Support:  Extended service agreement - parts and labor - 1 year - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday ¦ Defective HDD/SSD retention - 1 year ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday

Compatibility Information
   Designed For:  Lenovo ThinkServer RD650 70D0, 70D2, 70D4, 70DR, 70DT
 
  • Manufactured by: Lenovo
    Warranty provided by: Lenovo
    UPC No:
    Mfg Part No: 5PS0G90034
  • Box Size: ( Length:0, Width:0, Depth:0)
    Shipping Weight: 0.0100 pound(s)
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