SCALAR I2000 I6000 LIB-5000SLOT GOLD Z1

Quantum's Gold Support Plan provides a leading class of service for organizations with around-the-clock high-availability requirements or complex IT environments. The Gold Support Plan provides on-site support 24 hours a day, seven days a week, with a four-hour target response time. Gold customers also have priority access to Quantum's expert telephone support.

Specifications

General
   Service Included:  Parts and labor
   Location:  On-site
   Full Contract Period:  1 year
   Response Time:  4 hours
   Service Availability:  24 hours a day / 7 days a week

Details
   Service & Support:  Extended service agreement - parts and labor - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releas

Compatibility Information
   Designed For:  P/N: LSC6K-BL00-050A