Cisco Unified Contact Center Express (v. 9.0) Product Details
To help companies provide efficient, effective, customer-focused service in the contact center, supervisors must have the tools they need to manage team performance. Cisco Unified workforce optimization for Cisco Unified Contact Center Express helps supervisors and other managers align contact center performance with business objectives by integrating workforce optimization into the team's daily workflow. Cisco Unified Contact Center Express is provided in three versions: standard, enhanced, and premium, to better match product functions with your customer contact interaction management requirements. All Cisco Unified Contact Center Express products are tightly integrated with Cisco Unified Communications Manager (CUCM).
Category: Internet & communication applications - internet utilities, IP telephony
Product Type: Media
Additional Resources: Product Manuals
Manufactured by: Cisco
Warranty provided by: Cisco
UPC No: 882658510724
Mfg Part No: CCX-90MEDIAKIT-K9=
( Length:12, Width:10, Depth:0)
Shipping Weight: 0.1000 pound(s)
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