Cisco Unified Communications Essential Operate Service - Extended service agreement - hardware replacement and software application support - 1 year - shipment - 24x7 - response time: 4 h - for P/N: CItem#: YYI2-79925T | Model#: CON-EC4N-SX2PHD12
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Cisco Unified Communications Essential Operate Product Details
The Cisco Essential Operate Service, part of the Cisco Lifecycle Services framework, can help you quickly resolve incidents across your IP Communications network by providing you with access to a highly trained team of specialized engineers who can analyze complex networking issues and assist with incident remediation. The support they provide can help reduce downtime, improve Cisco Unified Communications performance, and lead to higher productivity.
Service Included: Hardware replacement and software application support
Full Contract Period: 1 year
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Service & Support: Extended service agreement - hardware replacement and software application support - 1 year - shipment - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 1 year - availability: 24 h
Designed For: P/N: CTS-SX20-PHD12X-K9, CTSSX20PHD12XK9-RF, CTSSX20PHD12XK9-WS
Manufactured by: Cisco
Warranty provided by: Cisco
Mfg Part No: CON-EC4N-SX2PHD12
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Shipping Weight: 0.0000 pound(s)
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