Citrix Appliance Maintenance Bronze - Extended service agreement - replacement - 1 year - 10x5 - repair time: 10 days - Citrix Enterprise License Program (ELA) (Level 6) - for P/N: EW3F0000263

Discover the added security of Citrix world-class technical support services for your appliance. It's all part of Citrix's commitment to you as a Citrix customer. No matter what type of support you require, Citrix will make sure you get the most value out of your maintenance investment.

The Citrix extended warranty service delivers ongoing protection for your application delivery infrastructure investment. In the unlikely event of an appliance failure, the program will cover hardware replacement.

Citrix Appliance Maintenance offers your IT staff the tools and protection to keep your Citrix hardware investment running smoothly. From software updates, to fast and efficient replacement, to 24x7 support or personalized account management, Citrix Appliance Maintenance will make the most of your investment.

Specifications

General
   Service Included:  Replacement
   Full Contract Period:  1 year
   Repair Time:  10 days
   Service Availability:  10 hours a day / 5 days a week
   Pricing Type:  Citrix Enterprise License Program (ELA) (Level 6)

Details
   Service & Support:  Extended service agreement - replacement - 1 year - repair time: 10 days - availability: 10 hours a day (8:00 AM - 6:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 1 year - availability: 10 hours a day (8:00 AM - 6:00 PM) / Monday-Friday - 2 contacts ¦ Technical support - remote monitoring - 1 year

Compatibility Information
   Designed For:  P/N: EW3F0000263