VMware Support and Subscription Production

VMware Support and Subscription Production - Technical support - for VMware View Premier Add-On (v. 5) - 100 concurrent connections - academic - emergency phone consulting - 2 months - 12x5 - response

Item#:  YYI2-QZ9513  | Model#: VU5-PRA100-2M-PSSS-A

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VMware Support and Subscription Production Product Details

The VMware Production Support and Subscription Service is designed with your production environments in mind. VMware global support centers are staffed around the clock to provide you access to VMware's industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

Specifications

General
   Type:  Technical support
   Service Included:  Emergency phone consulting
   Full Contract Period:  2 months
   Response Time:  30 min
   Service Availability:  12 hours a day / 5 days a week

Software
   Software Title:  VMware View Premier Add-On
   Version:  5
   License Qty:  100 concurrent connections
   License Pricing:  Academic

Details
   Service & Support:  Emergency phone consulting - 2 months - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 2 months - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 2 months - response time: 8 business hours - availability: 12 hours a d
 
  • Manufactured by: VMware
    Warranty provided by: VMware
    UPC No:
    Mfg Part No: VU5-PRA100-2M-PSSS-A
  • Box Size: ( Length:0, Width:0, Depth:0)
    Shipping Weight: 0.0000 pound(s)
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