ADTRAN Custom Extended Services Next Business Day Product Details
ACES offers the kind of service you'd be happy to call your own. ADTRAN guarantees 30-minute call back and at least 24-hour advance product replacement. Certified ACES technicians go the extra mile when coordinating and administering calls for help while infield technicians remain on standby nationwide. The ACES service network and its affiliated branches cover the nation and Canada with more than 4, 300 trained field technicians and more than 50 inside technical support engineers.
Service Included: Replacement
Full Contract Period: 3 years
Response Time: Next business day
Service Availability: 12 hours a day / 5 days a week
Service & Support: Extended service agreement - replacement - 3 years - response time: next business day / Monday-Friday ¦ Technical support - phone consulting - 3 years - response time: 1 hour - availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday ¦ New releases update - 3 years
Manufactured by: Adtran
Warranty provided by: Adtran
Mfg Part No: 1100AMNVSR3M2T3
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Shipping Weight: 0.0000 pound(s)
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