The Silver Software Support Plan provides telephone support Monday through Friday (5 days a week), during local business hours (8:00am - 5:00pm). Customers may log a support request at any time, but troubleshooting activities will take place during this time frame.
Type: Technical support
Service Included: Phone consulting
Full Contract Period: 1 year
Service Availability: 9 hours a day / 5 days a week
Software Title: StorNext FX for Linux/Windows
License Qty: 1 license
Service & Support: Phone consulting - 1 year availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Web knowledge base access - 1 year availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year
Manufactured by: Quantum
Warranty provided by: Quantum
Mfg Part No: SSNFX-SXY1-SL10
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Shipping Weight: 0.0100 pound(s)
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