VMware Per Incident Support - technical support Product Details
VMware per-incident support is valid for one year after purchase and does not include product updates or upgrades. Per-Incident Support is non-refundable.
Type: Technical support
Service Included: Phone consulting
Full Contract Period: 1 year - 5 incident
Response Time: 4 business hours
Service Availability: 12 hours a day / 5 days a week
Software Title: VMware vSphere Hypervisor
Service & Support: Phone consulting - 1 year / 5 incidents - response time: 4 business hours availability: 12 hours a day / Monday-Friday - severity level 1 ¦ Phone consulting - 1 year / 5 incidents - response time: next business day availability: 12 hours a day / Monday-Friday ¦ Web support - 1 year / 5 incidents - response time: next business day availability: 12 h
Manufactured by: VMware
Warranty provided by: VMware
Mfg Part No: HYP-5PAK-C
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Shipping Weight: 0.0000 pound(s)
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