VMware Per Incident Support - technical support
Price: $1,94499
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VMware Per Incident Support - technical support
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VMware Per Incident Support - Technical support - for VMware vSphere Hypervisor (v. 5) - phone consulting - 1 year - 5 incident - 12x5 - response time: 4 business hours

Item#:  YYI2-KZ8556  | Model#: HYP-5PAK-C
Price:
$1,944.99
Shipping:
Usually Ships in 10 - 30 Business Days (Details)

VMware Per Incident Support - technical support Product Details

Obtain access to a Technical Support Engineer via phone or web. VMware offers technical support for VMware Hypervisor on a per-incident basis. Choose from economical one, three or five incident packs. You'll have access to a technical engineer through email or by telephone; documentation, knowledge base articles and discussion forums through the VMware web site.

VMware per-incident support is valid for one year after purchase and does not include product updates or upgrades. Per-Incident Support is non-refundable.

Specifications

General
   Type:  Technical support
   Service Included:  Phone consulting
   Full Contract Period:  1 year - 5 incident
   Response Time:  4 business hours
   Service Availability:  12 hours a day / 5 days a week

Software
   Software Title:  VMware vSphere Hypervisor
   Version:  5

Details
   Service & Support:  Phone consulting - 1 year / 5 incidents - response time: 4 business hours availability: 12 hours a day / Monday-Friday - severity level 1 ¦ Phone consulting - 1 year / 5 incidents - response time: next business day availability: 12 hours a day / Monday-Friday ¦ Web support - 1 year / 5 incidents - response time: next business day availability: 12 h
 
  • Manufactured by: VMware
    Warranty provided by: VMware
    UPC No:
    Mfg Part No: HYP-5PAK-C
  • Box Size: ( Length:0, Width:0, Depth:0)
    Shipping Weight: 0.0000 pound(s)
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