RSA Basic Support - technical support - for RSA Product Details
Telephone and E-mail Support is a technical support for your technical issues is available during 8am to 5pm, your local time, Monday through Friday. Their state-of-the-art support centers are staffed with highly qualified technical support engineers with experience in RSA software and hardware technologies.
You will have 24 x 7 access to SecurCare Online (SCOL) their on-line e-support center. SCOL provides web support, including on-line case management and an extensive knowledge base. Also, you receive a subscription to RSA SecurCare Notes, which impart support information proactively and help mitigate risk.
As a RSA customer, your entitlements include patches, maintenance and major releases of software updates and upgrades, which keep your systems current and protect your security investment.
Type: Technical support
Service Included: Phone consulting
Full Contract Period: 1 year
Service Availability: 9 hours a day / 5 days a week
Software Title: RSA Authentication Deployment Manager
License Qty: 1 user
License Pricing: Volume / 251-500 licenses
Service & Support: Phone consulting - 1 year availability: 9 hours a day / Monday-Friday ¦ E-mail consulting - 1 year availability: 9 hours a day / Monday-Friday ¦ Web support - 1 year availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - 1 year availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year
Manufactured by: RSA
Warranty provided by: RSA
Mfg Part No: ADM0000500B12
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Shipping Weight: 0.0000 pound(s)
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