Electronic HP Care Pack Next Business Day Proactive Care Service - Extended service agreement - parts and labor - 3 years - on-site - 9x5 - NBD - for ProLiant ML350 G5, ML350 G6, ML350p Gen8Item#: YYS2-4798692 | Model#: U3A72E
- Currently out of Stock (Details)
Electronic HP Care Pack Next Business Day Product Details
HP Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.
In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HP employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HP specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity.
Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible. You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.
Type: Extended service agreement
Service Included: Parts and labor
Full Contract Period: 3 years
Response Time: Next business day
Service Availability: 9 hours a day / 5 days a week
Service & Support Details: Extended service agreement - parts and labor - 3 years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday ¦ New releases update - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ Technical support - remote diagnosis - 3 years ¦ Technical support - phone consulting - 3 years - response ti
Designed For: HP ProLiant ML350 G5, ML350 G6, ML350 G6 Base, ML350 G6 Entry, ML350 G6 Performance, ML350p Gen8, ML350p Gen8 Base, ML350p Gen8 Entry, ML350p Gen8 Performance
Manufactured by: HPI (Canada)
Warranty provided by: HPI (Canada)
Mfg Part No: U3A72E
( Length:0, Width:0, Depth:0)
Shipping Weight: 0.0100 pound(s)
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