MakerBot MakerCare Preferred Protection Plan Product Details
Contact MakerBot Support via the web and MakerBot will respond same day if before 4pm EST. If after 4pm EST, one business day response time.
Get support the way you want it: reach a support expert by phone, live chat, or email, or access easy-to-use online support pages.
Receive fast, friendly, personal phone support when you need it.
For quick answers to simple questions, chat with the experts online.
For the duration of your plan, MakerBot will replace defective parts or arrange for you to ship your MakerBot product back to the factory for repair. All returns require authorization from MakerBot Support.
MakerBot will cover the cost of shipping parts to and from MakerBot.
MakerBot MakerCare Preferred, MakerCare, and Renewals are available for customers in the United States and Canada (excluding Quebec).
Service Included: Parts and labor
Full Contract Period: 1 year
Service & Support: Extended service agreement - parts and labor - 1 year ¦ Technical support - phone consulting - 1 year - response time: same day (before 4pm EST) - availability: 12 hours a day (9:00 AM - 9:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 1 year - response time: same day (before 4pm EST) - availability: 9 hours a day (9:00 AM - 6:00 P
Manufactured by: MakerBot Industries LLC
Warranty provided by: MakerBot Industries LLC
UPC No: 817913013696
Mfg Part No: MP07016
( Length:0, Width:0, Depth:0)
Shipping Weight: 0.2200 pound(s)
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